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Privacy Policy

Effective Date: 01 September 2025

At IPISPL (I P Integrated Services Pvt. Ltd.), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

 

This Policy is published in compliance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


1. Information We Collect: We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, company name, and job title when you fill out forms (e.g., Contact Us, Careers).

  • Non-Personal Information: such as browser type, IP address, and usage data collected automatically through cookies or analytics tools.

  • Consignment Data: if you use our “Track Your Consignment” feature, we may process consignment-related information that you provide.

 

2. How We Use Your Information: We use the information collected to:

  • Respond to your inquiries and requests

  • Provide services such as consignment tracking

  • Improve our website, services, and customer experience

  • Share company updates, newsletters, or marketing (only if you have opted in)

  • Comply with legal and regulatory obligations

We will retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy or as required by applicable laws (e.g., taxation, Companies Act, or other regulatory requirements).

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3. Sharing of Information: We do not sell or rent your personal information. We may share it only with:

  • Our parent companies (Parekh Group and Itochu Logistics) for operational purposes

  • Service providers or partners who help us deliver our services

  • Government authorities, if required by law

  • Whenever we share your information with third parties, it will be subject to contractual safeguards and processed only for lawful purposes.

  • If your personal data is transferred outside India (for example, to cloud servers or parent group entities), we will ensure such transfer complies with applicable Indian laws.

 

4. Cookies & Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve the site. You can disable cookies in your browser settings, though some features may not work as intended.

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5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.




6. Third-Party Links
Our website may contain links to other websites (e.g., parent companies or partners). We are not responsible for the privacy practices of those sites.

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7. Your Rights
You may request to access, update, or delete your personal information or seek grievance redressal in case of concerns by contacting us at the email provided below. you also have the right to nominate an individual to exercise your rights in case of your incapacity or death.


8. Consent & Withdrawal

By using our website or services, you consent to the collection and processing of your information in accordance with this Privacy Policy.
You may withdraw your consent at any time by contacting us at the details below. Withdrawal will not affect the legality of processing carried out before the withdrawal.
 

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The date of the latest revision will always be mentioned below. We encourage you to review this Policy periodically.


10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:

Grievance Officer

Name: Ankita Tripathi

Designation: Company Secretary

IPISPL: IP Integrated Services Pvt. Ltd.

Email: customerservice@ipispl.in

Phone: 0124-4224834

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